Since the last engagement meetings with post-16 providers in June and July 2020, providers and their teachers, trainers and assessors have faced unprecedented challenges in supporting their learners to not only develop their skills and knowledge but to give ever increasing levels of personal support. All providers reported that they have developed contingency planning for local lockdowns or outbreaks of COVID-19 and continue to amend aspects of the delivery of teaching, training and assessment across the sectors.
Some venues for learners to receive face-to-face teaching or training have had to close due to local lockdowns or positive cases of COVID-19. The restrictions on access to learners’ workplaces continue to be a major barrier, with providers offering online activities to maintain learner engagement and interest. Some adult learning in the community partnerships are only using local authority-owned venues as they are more confident that appropriate health and safety risk assessments and arrangements are in place for these.
Most work-based learning providers state they would incorporate some aspects of blended learning into programmes moving forward. A few providers feel that blended learning is essential for the COVID-19 crisis period, but that work-based learners should return to their normal activities post crisis. They feel the model should be flexible otherwise learners will not develop key and essential employment skills such as working with others, team working and communication skills.
To address digital poverty, sectors have responded by sourcing, loaning and ordering IT equipment, but problems remain because equipment ordered has not arrived (further education), and work-based learning providers are disappointed not to receive similar funding for equipment that further education and adult learning in the community have had. It remains a challenge to ensure that all learners have access to the resources they need to undertake remote learning.
Leaders report that many staff and learners have significantly developed their digital skills over the last few months. However, digital skills of learners vary in all sectors and can be a barrier for some learners. Likewise for staff, although the sectors have been responsive in arranging training sessions and using Jisc to support in training ‘digital diamonds’ or champions to train other staff in work-based learning, further education and adult learning in the community. Many providers have updated their induction procedures for new learners to capture digital skills and availability of IT equipment.
While staff training appears to be focused more on using IT and developing online resources, there has been less discussion about course or programme design and blended learning pedagogy. Most leaders recognise that there is a need for continued professional discussion and learning about the best approaches for remote and blended learning.
Providers report that many learners have engaged positively in the new approaches to learning. However, the way that providers measure learner engagement is inconsistent across the sectors. Leaders and staff report that they are starting to focus more on evaluating the impact of teaching strategies on progress, rather than just identifying attendance or engagement with materials.
A key challenge on vocational programmes and courses is maintaining the engagement and motivation of learners during periods of lockdown or self-isolation. These learners selected practical based courses and with the current crisis this aspect is often paused or significantly reduced. Providers report that higher level learners on higher level programmes, even those undertaking academic courses and programmes, may not make the progress that was initially expected due to family reasons such as childcare restricting their study time.