Accessibility statement for estyn.gov.wales

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This accessibility statement applies to estyn.gov.wales. This website is run by Estyn. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 300% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.
This page was updated on 16/08/2023

How accessible this website is

We know some parts of this website are not fully accessible:

  • Images in one or more PDF documents do not have alternative text available.
  • The page title is missing from some PDF documents.
  • Most older PDF documents are not fully accessible to screen reader software 

Feedback and contact information

If you need information on these websites in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in within 2 days.

If you cannot view the map on our contact us page, call or email us for directions.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: [email protected]

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

Technical information about this website's accessibility

Estyn is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Images in one or more PDF documents do not have alternative text available. This fails WCAG success criterion 1.1.1 (Non-text Content).

The page title is missing from some PDF documents. This fails WCAG success criterion 2.4.2 (Page titled).

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Visual headings in some of our pdfs are not programmatically determined and do not meet accessibility standards.  This fails WCAG success criterion 1.3.1 (Info and Relationships).

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix inspection reports.

Pre-recorded video

Closed captions are not available for some videos.  This fails WCAG success criterion 1.2.2 (Captions (Pre-recorded)).

There are missing title attributes in embedded YouTube videos which means some users of assistive technology may not be able to determine their contents or purpose.  This fails WCAG success criterion 2.4.2 (Page Titled) and 4.1.2 (Name, Role, Value).

We do not plan to add captions to these videos because they were published before 23 September 2020 and are exempt from the accessibility regulations.  We will ensure any new videos published include closed captions.

What we’re doing to improve accessibility

We carried out an accessibility audit in March 2023 and completed fixes by June 2023. We are working to identify and fix the non-compliance outlined above and expect this work to be complete by 31 December 2023.

Preparation of this accessibility statement

This statement was prepared on 22 January 2020. It was last reviewed on 8 August 2023.

This website was last tested on 31 March 2023. The test was carried out by Digital Accessibility Centre.

We used this approach to deciding on a sample of pages to test different user journeys across every content type on the site and all our search pages:

  • Find a provider’s inspection report
  • Find a specific effective practice
  • Download a Thematic report
  • Finding current vacancies
  • Sign up for alerts
  • Download Annual report content
  • Find FAQ
  • Find specific policy

We tested our main website platform available at https://www.estyn.gov.wales/