- focus learner support services on improving pupils’ attainment of high grades in GCSE English or Welsh first language and in mathematics;
- take a more strategic approach to learner support services and co-ordinate the delivery of learning coaching, personal support, and careers advice and guidance;
- improve the scope and quality of careers advice and guidance;
- make sure that all pupils have regular discussions with the most appropriate support staff about their progress, aspirations and learning pathway, especially at key points in Year 9 and Year 11;
- provide all staff involved in giving advice and guidance with regular and up-to-date training and information;
- evaluate the impact of learner support services on outcomes; and
- plan for possible reductions in funding for external support so as to sustain current levels of learner support.
Local authorities should:
- lead and co-ordinate partnerships to support schools with external support services.
The Welsh Government should:
- update its guidance to schools on careers advice and guidance to reflect the recent changes to the role of Careers Wales.