Information Charter

Summary

This Information Charter sets out the standards that you can expect from Estyn when we collect and hold both personal and non-personal information about you. It will tell you how we look after that information, how you can get access to information, including your personal data and what to do if you have any feedback or a complaint. We also provide details of how you can contact us or the Information Commissioner’s Office for more information.

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In order to deliver our strategic objectives, and carry out our associated support functions such as human resources and finance, Estyn holds both personal and
non-personal information in a variety of databases, systems and information stores.

Estyn’s publication scheme provides an overview of the information that is available and can be found within our Information Governance Framework.